dedicated magento support

A team of dedicated Magento experts is here to help you with your Magento webshop. From smaller webshop issues to bigger changes and Magento updates, we have available resources to keep your online business safe & running 24/7.

  • Excellent price-quality ratio
  • 10 years of experience in Magento
  • Dutch, English, Serbian or Estonian contact available
  • 100% magento dedicated team
  • 24/7 support for your webshop
  • Monthly hours reserved only for your webshop(s)

ALL YOU NEED IN A SINGLE MAGENTO SUPPORT PACKAGE

Once your webshop is introduced to your customers, it requires a lot more attention as it’s a 24/7 live product. Therefore, you should consider it’s a process what needs good nurturing in order to bring positive results. We are here to help solving all your Magento issues, and we are doing the best we can to make certain that you receive the best quality of Magento support services. Younify provides Magento consultancy to Magento stores of all shapes and sizes. We are also very experienced in consulting you about migrating from Magento 1 to Magento 2 platform. Feel free to contact us for any Magento maintenance questions you may have!

pay as you go

In case you need Magento support only for direct emergency or have additional questions about using your Magento webshop, we thought of a package that will fit into your occasional support needs. This package is designed for companies that are not ready to enroll into serious Magento support program, but will need our assistance and consultancy only during important situations.

resolve the most common magento issues

With adequate support package (from Pay As You Go to Platinum), you will get not only support in direct emergencies, but also additional support for other common issues your Magento webshop may come across. Our dedicated team of experts is at your service at any time no matter if the issue involves Magento consulting or maintenance, we treat it as priority one. Support packages are designed to keep your Magento webshop healthy 24/7.

get all you need to run your magento business

Selected support package(s) allow you to use additional services, which include premium support for serious Magento webshops. Your business will not only run flawlessly (in terms of webshop security, updates and proper testing), but will be improved with the help of a dedicated support manager who will make sure that you achieve the best Magento help and the best possible results with your Magento webshop.

ALL YOU NEED IN A SINGLE MAGENTO SUPPORT PACKAGE

Once your webshop is introduced to your customers, it requires a lot more attention because it´s a 24/7 live product. Therefore, you should consider it as a process that needs good nurturing in order to bring positive results.

For more information look here.

Which support package is right for you?

PAYG

Pay As You Go (PAYG) support package ensures basic Magento issue support & free ticketing system.

Prepaid hours

0 hours

Ticket Response

Same day

Dedicated Support Manager

Not included

Out of office support

Not included

Installing Magento Patches

Included

Price per month

€ 275
Silver

With Silver support package you get all common emergency issues covered, plus additional monthly services.

Prepaid hours

15 hours

Ticket Response

Same day

Dedicated Support Manager

Included

Out of office support

1 reserved hours

Installing Magento Patches

Included

Price per month

€ 1.315
Gold

Gold support package lets you rely on your Magento support partner with a dedicated support manager at hand.

Prepaid hours

30 hours

Ticket Response

Same day

Dedicated Support Manager

Included

Out of office support

3 reserved hours

Installing Magento Patches

Included

Price per month

€ 2.355
Platinum

Full Magento support service with more available hours than the average support package & a fully dedicated team

Prepaid hours

60 hours

Ticket Response

Same day

Dedicated Support Manager

Included

Out of office support

5 reserved hours

Installing Magento Patches

Included

Price per month

€ 4.305

compare our support plans

PACKAGE

Prepaid hours

Support hours rate

Ticket response

Dedicated support manager

Direct support in case of emergencies

Installing Magento patches

Magento Performance Monitoring

Monthly price

PAYG

0 hours

€ 105,-

Same day

€ 275,-
(incl. 0 hrs)

Silver

15 hours

€ 85,-

Same day

€ 1.315,-
(incl. 15 hrs)

Gold

30 hours

€ 75,-

Same day

€ 2.355,-
(incl. 30 hrs)

Platinum

60 hours

€ 65,-

Same day

€ 4.305,-
(incl. 60 hrs)

testimonials

“Work and think together while striving for the highest quality,
this is how you collaborate with Younify. A company you can rely on!”

Menno Hoek

"We've been working with Younify for several years now and greatly appreciate having such a reliable and professional partner. We hope that our collaboration will continue growing stronger."

Natalia Goncharenko, Amasty

“Thanks to Younify we were able to shape our online ambitions.”

Rogier Gülicher, Hobo Hi-Fi

“Younify asked relevant questions and provided country specific input during the proposal phase. This was one of the reasons we chose Younify as our Magento development partner.”

Daniel Kok, Welch Allyn

"Younify was an early adopter of OneStepCheckout back in 2009 and we've had a great partnership with Younify ever since."

Thien-Lan Weber, Onestepcheckout

you're in good company

our partners

At Younify we know that partnerships are important to the success of our customers. Together, we will help you expand your business! Throughout the years of hard work, our partner list grew along with our experience in developing Magento stores. Working closely with highly reliable partners, we guarantee a better result for your business. Vast majority of online experts are now available to you on a single page. Contact them to make your business more successful.

we are here for you

investment benefits :

Experienced developers
Qualified / educated people
Low attrition rate
Good quality / price ratio

connections:

9 direct flights from and to Niš
Daily connection to western europe
3 low-cost companies
Wizz Air (www.wizzair.com)
Ryanair (www.ryanair.com)
Swiss (www.swiss.com)
A professional launch of your Magento 2 webshop starting at €5,000? Click here for more information >>
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