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Wink & See

Prescription glasses online, made easy, for Wink&See

Wink&See makes buying prescription glasses online accessible, affordable and stylish, from €29.95. The platform had to turn the complexity of optics into a smooth experience that builds trust and converts, in the Netherlands and Belgium.

Hyvä migrationConfiguratorInternational
Wink&See webshop, built by Younify
90+Core Web Vitals
90+

Core Web Vitalsafter the platform build

3

Clicksfrom prescription to checkout

2

MarketsThe Netherlands and Belgium

100%

Customer satisfactionthroughout the partnership

The challenge

Buying glasses isn’t an impulse purchase

High product complexity and a market dominated by physical opticians

Buying prescription glasses online sounds simple, but it’s one of the most complex e-commerce challenges. The customer has to trust the process, understand their prescription, choose the right lenses and find the right frame. Every unclear step costs a conversion.

  • Complex choices: frame, lens type, coating and strength
  • Customers who had never bought glasses online
  • Prescription entry errors lead to returns
  • Two markets with their own shipping options, prices and content
The solution

From prescription entry to checkout in three clicks

Magento 2 with Hyvä, built around the customer who has never bought glasses online

Younify built the Wink&See webshop on Magento 2 with Hyvä, with the product configurator at the heart of the experience.

Every UX element was designed around one question: what does a customer need to order prescription glasses online with confidence?

What we did

Key work

Hyvä implementation and performance

Maximum speed and a smooth mobile experience. A slow configurator is a direct conversion problem, and that risk is gone.

Product configurator

A step-by-step configurator for frame, lens type, coating and strength, with real-time price updates and visual confirmation at every choice.

Prescription UX and validation

A clear explanation of how to read a prescription plus smart input validation that prevents errors. A lower threshold, fewer returns.

Trust and conversion

Reviews, a returns guarantee, a free fitting service and transparent delivery times, visible at the right moments in the customer journey.

Multilingual platform (NL and BE)

Separate store views for the Netherlands and Belgium, with local shipping options, prices and content, without technical overhead.

SEO and content architecture

Landing pages for search terms such as ‘bril op sterkte kopen’ (buy prescription glasses) and informative content about lenses and prescriptions.

The result

Buying glasses made easy, with measurable results

Wink&See has a platform that takes the complexity of optics away from the customer completely, while the team easily manages configurations and content.

  • 90+ Core Web Vitals – no load times getting in the way of the configurator
  • Strong customer ratings – straight after go-live, thanks to clear UX and error-free order processing
  • Higher conversion – fewer drop-offs in the configurator
  • Lower return rate – through clear prescription entry and explanations of lenses
  • Two markets live – NL and BE from one Magento environment
  • More organic traffic – through SEO aimed at the optics market
winkandsee.com
Screenshot of the Wink&See webshop

Hover over the screen to scroll through the webshop

Wink&See
“Selling glasses online seemed complicated, and it is. Younify turned that complexity into an experience that feels very simple to our customers. We see it in our customer satisfaction and our conversion figures.”
NickOwner of Wink&See
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